A plug for plugging in

About eight years ago, one of my best friends scoffed at my newly purchased electric lawnmower and even louder at the reason I bought it. I had decided against a new gas-powered mower because I had read how much junk their two-stroke engines release into the atmosphere. My friend said that my electric lawnmower was no more environmentally friendly than his two-stroke mower because they both burned fuel, just in different places. His lawnmower did it in his own yard, while mine did it at coal-fired power plants here on the New Hampshire Seacoast, the source of my mower’s electricity.

Full disclosure: My buddy is not exactly objective when it comes to green issues. He’s about as environmental as a barrel of dioxin. He sells building materials and one of his favorite jokes is “I love spotted owls. They’re all we ate on the baby seal hunt.” You get the idea. So maybe he was dissing my lawnmower to get even with me for the year I gave his daughter a copy of “The Lorax” for Christmas, but he had a point. It’s a point society has to address as products like plug-in hybrid cars hit the market making claims at green cred. For example, General Motors is staking a lot on its soon-to-be released Chevrolet Volt plug-in hybrid. If, however, buyers don’t see economic and environmental upside in the Volt and its ilk, these products are going nowhere. It’s a given that plug-in hybrids burn less gasoline than their internal combustion-only cousins, but they don’t necessarily consume less energy.So they can’t be much better for the environment, right?

There is an answer to that knock against plug-ins, but government has to supply a critical missing piece before the answer stands up to scrutiny. The answer is based on the difference between point and non-point sources of pollutants. Power plants are “point” sources of air pollutants. Cars, lawnmowers etc. are “non-point” sources. It’s a distinction lost on most people, including my owl-munching friend. (I’m pretty sure he was just kidding about the owls, but I couldn’t swear to it.) This distinction gives plug-in hybrids the potential to change our transportation energy consumption habits for the better.

Point-source pollution is easier to manage than non-point source pollution because it’s easier to equip one power plant with effective pollution control technology than to equip 100,000 cars. Today’s emission control technology can remove up to 80 percent of the toxins, greenhouse gases and particles from smokestack exhaust. That could make plug-in hybrids an environmental improvement over conventional cars and their tailpipe emissions. “Could” is the key word, however. Most American power plants aren’t equipped with advanced environmental controls, especially carbon dioxide capture technology. Coal-fired power plant owners have consistently resisted retrofitting their plants with the highest levels of pollution control technology because they say it would drive up the cost of power. In some cases, the government has backed them up. The Department of Energy reported in 2008 that existing carbon dioxide capture technology isn’t cost effective on large power plants. Not surprisingly, there have been no government mandates for cleaner coal-fired power.

Can plug-in hybrids or my electric lawnmower make sense while coal generates 49 percent of America’s electricity? Yes, there are two reasons why plug-in hybrids are still a good idea. The first is that emissions control technology will get cheaper and more efficient if the federal government mandates it, which is the only way to create a market for it. The second is that plug-ins change how we think about our cars, and for the better. With wind, solar and biomass power gaining momentum, the grid will get greener. As it does, plugging in will make more and more sense than filling up. It will probably take a long time before conservation and renewable energy take a significant bite out of coal’s generating capacity, but it’s going to happen.

In the meantime, I think I’ll just let my grass grow longer and avoid the mower question altogether.

A broader PR palette now critical to move clean technology industry forward

Clean technology investment was a major platform for Obama during his campaign.

He said, “My energy plan will put $150 billion over 10 years into establishing a green energy sector that will create up to 5 million new jobs over the next two decades.” He promised to create a Clean Technologies Venture Capital Fund, hoping to invest $10 billion per year into this fund for five years. Obama also promised to double science and research funding for clean-energy projects, including those making use of biomass, solar and wind resources. This was such an encouraging vision for our industry.

But the encouraging news is that this wasn’t campaign rhetoric.

Yesterday, President Obama boldly acted on fuel efficiency and global warming. He urged passage of the $825 billion economic stimulus package in the House and Senate. Those bills include billions for investment in renewable energy, conservation and an improved electric grid. He said, “No single issue is as fundamental to our future as energy.”

There’s never been a more critical time for authentic, persuasive, pragmatic, inspired communications. But does “traditional PR” play within this unfolding drama? Are messaging, thought leadership and media relations the core PR elements needed to affect the necessary change?

No, certainly not.

The clean technology industry is a complex ecosystem that includes economics, politics and public policy. Clean technology companies must continually balance these considerations. The industry also has a vibrant moral dimension – a making the world a better place element – that adds legitimacy, scope, involvement and urgency.

In this dicey economic time, the clean technology industry needs even greater support from investors, public policy makers and the public itself to blossom. To achieve the progress President Obama envisions, we must think, plan and act holistically from a communications perspective as the clean tech industry develops and markets products and solutions that ultimately enable us to live cleaner, greener, better lives.

Thankfully, public relations now represents a much wider palette. It should – and must – embrace a variety of strategic areas including thought leadership, public advocacy, social media, crisis communications, ethnography, employee communications, corporate social responsibility, multi-cultural relations, healthcare, change management and financial communications.

To name a few.

Depending on the clean tech company, product/service, market segment and challenges faced, many of these communications ingredients must be thoughtfully weighed, integrated and acted upon, often in the same relative timeframe. Again and again and again.

Yes, these are complex, critical, consuming, highly charged challenges for communications professionals.
But what a historic moment to shape a societal/global movement that will continue to grow in urgency as tough times morph … into stable times … and better times.

Big green claims invite scrutiny

The morning paper provides an object lesson in green PR: be careful what you claim.

The Wall Street Journal deconstructs and essentially debunks Dell’s claim of carbon neutrality, saying Dell failed to include in its carbon footprint things like “the oil used by Dell’s suppliers to make its computer parts, the diesel and jet fuel used to ship those computers around the world, or the coal-fired electricity used to run them.”

In fairness, the carbon footprint is an elusive and arbitrary concept. If I ride my bike to work, I’m saving gas and sparing the atmosphere of exhaust. Then again, my bike parts come all the way from Japan. Then again, an American car has a ton of manufactured parts compared to just 25 pounds of bike. Then again, riding makes me hungry, increasing demand for food that has left a carbon footprint as it’s cultivated, processed, packaged and shipped. Ad infinitum.

The Journal further complicates the carbon neutrality question by delving into Dell’s purchased environmental “credits.” Nonetheless, the paper is even-handed, quoting Bill Burtis, spokesman for Clean Air-Cool Planet, saying Dell is “going farther than most corporations” in trying to minimize its environmental impact. The story does not directly challenge the truth of any specific claim in Dell’s August 2008 press release, of which there are many laudable ones. Still, this was not the story Dell wanted to see.

How green is your Prius?

The Toyota Prius presents another example of a green-positioned product that could be a lot greener. The Journal spotlights a pair of mechanics transforming Toyota Priuses into plug-in electric vehicles, doubling the fuel efficiency of the world’s most popular hybrid. The souped-up (down?) machines still use gasoline, just half as much as the off-the-rack Prius, which gets 50 mpg.

If  you prefer biodiesel to electricity, check out this Motor Trend story on a Beverly Hills doctor purportedly using fat from liposuction surgery to power his SUV and his girlfriend’s Lincoln Navigator. This Wired story casts some doubt on the doctor’s assertion. Another green claim, albeit a dubious one to begin with, comes under scrutiny and bites the dust.

Greenest of them all

Wired brings all this abstraction and ambiguity down to earth in its list of Top 10 Green-Tech Breakthroughs of 2008. Number one? A humble cement plant. Really. And unlike the other cases, the environmental benefit seems concrete unassailable.

While traditional cement making requires a lot of heat (and thus, fossil fuel), “Calera’s technology, like that of many green chemistry companies, works more like Jell-O setting,” says Wired. “By employing catalysis instead of heat, it reduces the energy cost per ton of cement. And in this process, CO2 is an input, not an output. So, instead of producing a ton of carbon dioxide per ton of cement made — as is the case with old-school Portland cement — half a ton of carbon dioxide can be sequestered.” More here.

Bottom line? To be effective, green claims must be sincere, true, defensible, quantifiable and ready for close examination. Dell, it appears, may have pushed the sincerity envelope by declaring it had achieved carbon neutrality. Although the company is neutral by the marketing department’s yardstick, it’s not by the Journal’s. And who’s yardstick ultimately matters most?

Greenwashers versus mob rule

An interesting battle is being waged through social media channels between General Motors and electric vehicle (EV)enthusiasts, who believe GM’s recent embrace of hybrid cars is just another disingenuous attempt to greenwash its image. It’s a great example of how social media has not only given the little guy a voice against corporate interests, but how the little guy can now drown out the big guy, sometimes to a tyrannical extent.

The EVs cite as evidence the Sony Pictures documentary Who Killed The Electric Car? It chronicles a sinister collusion between auto makers, Big Oil and Big Brother to terminate the fledgling electric car industry before it could take hold. Beyond its theatrical and DVD release, the movie got even wider distribution as a viral video via YouTube, social networks and blogs. And it didn’t help GM’s cause when general manager Bob Lutz was widely quoted throughout the blogosphere saying “Global warming is a total crock of sh*t.”

Conspiracy theories and impassioned rants soon followed on social nets and forums such as the Yahoo!Groups electric vehicle group. EV activists descended on auto shows, policy making events and GM press conferences. An EV movement was born.

GM countered with social sites like gmnext, where people were encouraged to submit media and comments to help GM answer questions like “How can we best address global energy issues we’ll face for the next 100 years?”

Nice try. But the Rainforest Action Network, which called it “one of the biggest and most ambitious online corporate greenwashing campaigns,” quickly rallied its supporters to post photos and comments. GM was forced to kill “the conversation” on the site immediately.

The on-going debate has been fascinating. GM argues they can’t win with the EVs … that they’re investing billions developing the Chevy Volt by 2010. Yet skeptics say it’s red herring vaporware. The activists counter with the fact that GM built a perfectly good electric car a decade ago, so what’s the hold up?

I suspect the truth lies somewhere in the middle. I haven’t forgiven trusted GM since I bought my sh*t box Chevy Citation back in the 80s. Nor do I suffer well the tinfoil hat fringe of community activism. That’s what’s great about the web. Activists can help keep The Man honest, conspiracy theories can forment, and everyone has a voice. But is this always a good thing, or sometimes tyranny of the majority?